Etb Group

ETB Support Solutions has been the international partner in the field of optimal customer experience since 2003. With an enormously developed & proven track record in the field of on, near and off-shore solutions, we relieve you in all your customer processes.

From a CX perspective, we support and advise several major brands for an optimal customer journey. Of course, this goes hand in hand with a strong focus on the NPS. With over 500 enthusiastic and passionate employees, we are the business card for your company worldwide.

“We build bridges between you and your customers”.
We support in the areas of customer service, technical support, customer retention, cross- and upsell and acquisition. In these modern times this of course is not only by phone but also virtually. Think of virtual contact via chat, email, whatsapp and social. Every organization has a specific need. Together with you, we look for a customized solution for your challenge.