Receptionist

Address Istanbul

ABOUT THE COMPANY

 Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world.

 Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service.

Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences. Staying true to its tagline 'Where Life Happens', Address offers its guests opportunities to celebrate life and its most cherished moments. It's the ultimate Address.

QUALIFICATIONS 

• Preferably University graduate from Tourism and Hotel Management
• At least 2 years of experience as a receptionist
• Fluency in English (second language would be an asset)
• Able to use MS Office applications and Opera program
• Ability to represent and persuade
• Successful in human relations
• Always attentive to look professional and well-groomed
• Working with a passion for perfect service

JOB DESCRIPTION

• To meet our guests in accordance with hotel standards and to carry out relevant transactions
• To respond to the requests of our guests in accordance with the hotel procedures
• To have information about all the products used by the hotel for service
• Supervising and ensuring the accuracy of Front Office records
• Ensuring the security of all cash, property and valuables and maintaining the confidentiality of hotel and guest information
• To fulfill other duties requested by the management and reasonable requests of our guests
• To provide the necessary communication in the resolution of guest complaints
• To comply with the hotel's fire, health and safety rules and standards
• To exchange information fully and effectively with the previous and next shift