Finance Costumer Service Specialist

Adecco

For our client operating in the global logistics sector, for whom we provide consultancy services, we are seeking aFinance Support Specialist.

Job Description

• Monitor and control customer invoices, identify and resolve potential discrepancies
• Analyze customer-related financial inquiries (disputes) and coordinate resolution processes
• Actively communicate with customers to manage financial processes such as billing, refunds, and adjustments
• Collaborate closely with internal stakeholders (operations, accounting, sales, etc.) to effectively resolve customer issues
• Regularly review and maintain accurate billing records and customer account data
• Identify process gaps and contribute to continuous improvement initiatives
• Support financial follow-up activities and related reporting processes

Qualifications

• Bachelor’s degree in a relevant field
• 2–4 years of experience in customer-related services or roles
• Proficiency in MS Excel
• Familiarity with ERP systems (e.g., SAP) is a plus
• Strong command of English, both written and spoken, in a business environment
• Strong customer focus with effective communication and follow-up skills
• Strong analytical thinking and problem-solving abilities
• High attention to detail with a hands-on and ownership-driven mindset
  
  

Adecco is a licensed private employment agency operating under the supervision of İŞKUR with license number 442 dated 27.12.2025.