Sales Support Specialist

ASD Laminat A.Ş.

Requirements and Skills

•  Proven work experience as a Sales support specialist or Sales support associate,
• Proficiency with MS Office Suite, particularly MS Excel,
• At least B1 level English, particularly advanced level of speaking,
• In-depth understanding of sales principles and customer service practices,
• Excellent communication skills,
• Analytical and multitasking skills,
• Teamwork and solution based problem-solving skills.
• Having time efficient mentality, using time efficiently.
• Acommodating at the European side of Istanbul.
• Full time IN office employment

Responsibilities

• Provide troubleshooting assistance for customer orders, account statuses and relevant problems,
• Provide data via SAP B1 system, and guides to help the sales team,
• Follow up with customers about their order status,
• Keep record of sales trends,
• Liaise with account managers to develop specific sales strategies,
• Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience,