Sistem Destek Uzmanı / İngilizce Bilen

Atos Bilişim ve Danışmanlık A.Ş.

We are looking for a self-motivated and energetic team member who will join us as a full-time System Support Specialist and work as part of our team in Ankara.

Technical Requirements

·        Proven 3+ years of work experience in system administration

·        B.Sc. or B.A. degree, preferably B.Sc. from engineering departments or relevant

·        Desirable experience in line with the ITIL methodology:

o   Microsoft Windows server-based operating systems implementation, maintenance, administration and troubleshooting in an enterprise environment

o   Microsoft Windows client-based operating systems implementation, maintenance, and troubleshooting in an enterprise environment

o    Virtualization and containerization

o   Industry-standard servers and blade systems architectures

o   Microsoft Active Directory and Microsoft Networking Services

o   Microsoft SQL Server

o   Microsoft Exchange Server

o   Microsoft SharePoint Server

o   Microsoft Team Foundation Server

o   Microsoft System Center Family

o   Monitoring systems

o   Endpoint protection systems

·        Nice-to-have experience:

o   Linux based operating systems implementation, maintenance, administration and troubleshooting in an enterprise environment

o   Storage (SAN/NAS) systems

o   Backup systems

o   Antivirus systems

o   Troubleshooting and problem resolution in a secured network environment

o   Technical support according to regulations, preferably in in defence teams

Responsibilities

·        Take responsibility for various IT systems (server, storage, backup, virtualization, etc.)

·        Install, configure, test, and maintain IT systems and system management tools

·        Manage and monitor installed systems

·        Proactively ensure the highest level of service availability in a production environment

·        Provide 1^st and 2^nd level support

·        Maintain a proactive view on capacity and performance of IT systems

·        Conduct regular performance analysis to identify and mitigate performance flaws

·        Enable automation

·        Contribute to and maintain system standards

·        Maintain installation and configuration procedures

·        Maintain security, backup, and redundancy strategies

·        Perform periodic performance reporting to support capacity planning

·        Maintain operational, configurational, and other procedures

·        Maintain topology, inventory, and service specification documents

·        Follow and maintain the standards and the regulations in the respected area

·        Liaise with vendors and other IT personnel for problem resolution

·        Keep software license list and hardware inventory of the assigned systems up to date

·        Report to management regularly about systems as required

·        Perform other relevant duties as required

General Skills and Attributes

·        Strong problem solving and analytical skills

·        Strong collaboration skills, responsive to project needs and demands in fast changing environment

·        Passion of learning and personal qualification improvement

·        Ability to work in a team environment as a reliable, responsible, and self-motivated team player

·        Having excellent communication, and documentation skills, sense of urgency, accountability, and ownership

·        Very good command of both written and oral English (KPDS/YDS:75, TOEFL iBT: 80, CEFR B2 or equivalent)

·        No restrictions for travelling abroad temporarily

·        Completed military service for male candidates

·        Having a valid National Security Clearance from Ministry of National Defence, Turkey, is a plus