Senior Facility / Maintenance Supervisor

COLIFE GAYRIMENKUL TICARET LIMITED SIRKETI

This role is responsible for managing the daily operations of Colife’s rental apartments through team coordination.

The position ensures that processes run smoothly, efficiently, and without disruption by coordinating customer support representatives, technical staff, and cleaning operations.

The role does not involve direct communication with tenants. Instead, it focuses on managing backend operations, organizing teams, and resolving issues quickly and effectively.

Responsibilities
Team Coordination

• Manage daily work of: 2 Support Managers, Housemaster (maintenance technician), Cleaning Supervisor
• Ensure tasks are assigned correctly and completed on time
• Collect and structure information about incidents from the support team

Operations Management

• Oversee daily operations of apartments
• Ensure all units are operational and ready for tenants
• Monitor issue resolution and overall service quality

Maintenance & Repairs & Cleaning

• Prioritize and coordinate repair and maintenance tasks
• Supervise housemaster and external contractors
• Handle minor repairs personally when needed
• Monitor cleaning schedules and quality
• Ensure apartments meet cleanliness standards

External Coordination

• Communicate with utility providers (water, electricity, etc.)
• Submit usage data and manage related processes
• Coordinate external service providers

Problem Solving & Process Improvement

• Handle escalated operational issues
• Make fast and effective decisions to keep operations running smoothly
• Identify recurring issues
• Improve workflows and operational efficiency

Requirements

• Proficiency in Turkish and English
• Strong organizational and follow-up skills
• Strong problem-solving and decision-making abilities
• Experience in team coordination and management
• Ability to work in a fast-paced and dynamic environment
• Ability to work from the office and, when necessary, on-site (field work)
• Completed military service
• Preferably based on the Anatolian side of Istanbul

Compensation & Benefits

• Fixed salary: 55,000 TRY + 10,000 TRY bonus
• Food allowance
• Istanbul transportation card