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IT Desktop Support Analyst

Corning Optik İletişim San. Ltd. Şti.

Kocaeli (Gebze)

Uzaktan / Remote Full-Time Specialist Information Technology

200+ application

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Bilgi İşlem ElemanıKocaeli

About Job

We are looking for a new member for our Regional IT HelpDesk Team. The position will be located in Gebze, Kocaeli, Turkey.

General Requirements:

At least Vocational School degree
1+ year of experience in personal computer support
Advanced Level of English (must) – reading, writing, comprehension – Needs to be able to interact with IT colleagues and systems in English
Advanced local Turkish language – able to interact with all local users in Turkish if required and translate requirements into English with IT systems
Application knowledge in the areas of Office suites, email applications (Outlook)
Hardware knowledge in the areas of Personal Computers.
General knowledge of computer networking – PC to network printer, server, etc.
General knowledge of computer hardware – PC, Monitor, Printers
General knowledge of mobile technology –iPhone, Android

İŞ TANIMI

Scope of Position:

Responsible for the installation, repair and preventative maintenance of desktops and related systems. Performs all installations, upgrades and backups of S/W and H/W applications. Troubleshoots network problems when they relate to the desktop. Provide smart-hands for the location systems as needed by IT teams. Responds to and resolves Field Service trouble tickets. Moderate understanding of the general aspects of the job (i.e., familiarity with terminology and standard procedures). Basic understanding of content area of function. Follows defined procedures. Proposes and implements solutions to routine problems with direction from supervisor. Refers atypical problems to others. Reports on activities regularly to supervisor in well-defined format. Gathers information and/or data independently using established and well defined procedures. Recommends actions to improve efficiency. Performs duties within prescribed time frames.

Day to Day Responsibilities:

Acquisition, installation, maintenance and use of desktop technology.
Respond to cases in specified support queues
Potential for some project work
Remote support for users and offices with no onsite IT personnel as time permits beyond local responsibilities

Preferred Candidate

• Years of Experience

More than 1 years of experience

• Level of Education

Associate Degree(Graduate), Bachelor’s(Student), Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate), Doctorate(Student), Doctorate(Graduate)

• Military Status

Completed, Exempt, Delayed

• Languages

English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)

Şirket Hakkında

Corning Optik İletişim San. Ltd. Şti.

Manufacturing / Industrial Products, Telecommunications 12862 Takipçi

CORNINGCorning is one of the world's leading innovators in materials science, with a 166-year track record of life-changing inventions. Corning applies its unparalleled expertise in glass science, ceramics science, and optical physics, along with its deep manufacturing and engineering capabilities, to develop category-defining products that transform industries and enhance people's lives.

Yan Haklar

Özel Sağlık Sigortası
Servis
Yemekhane

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Kariyer.net'te son 3 ayda bu pozisyona başvuranların maaş beklentisi₺40.800-₺92.700

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Bilgi İşlem Elemanı pozisyonu ile ilgili daha detaylı bilgi almak için aşağıdaki sayfaları inceleyebilirsiniz.

Corning Optik İletişim San. Ltd. Şti.

Manufacturing / Industrial Products, Telecommunications

Aydınlatma Metnimize buradan ulaşabilirsin.

IT Desktop Support Analyst Corning Optik İletişim San. Ltd. Şti.