Service Sales Engineer

Elkon Elektrik Sanayi ve Ticaret A.Ş.

Responsibilities

•             Build, maintain and segment the installed base database of delivered vessels and systems

•             Establish regular, planned contact with shipowners, ship managers and shipyards; develop relationships at technical manager and superintendent level

•             Prepare and sell system-specific spare part packages (commissioning spares, critical onboard spares, class-required spares)

•             Develop, quote and close annual planned maintenance agreements, extended warranty and remote support packages

•             Track dry-docking and class survey schedules across the fleet to deliver proactive proposals at the right time

•             Prepare technical and commercial quotations for all incoming after-sales enquiries, follow up and convert to orders

•             Identify obsolete components and generate modernization / retrofit opportunities

•             Coordinate pricing, lead times and payment terms with service engineers, supply chain and finance

•             Liaise with manufacturers and suppliers on pricing, availability and technical compatibility

•             Report pipeline, quotation conversion and aftersales revenue performance

Requirements

•             Bachelor's degree in Electrical, Electrical & Electronics or a related engineering discipline

•             Minimum 3 years of experience in aftersales, spare parts sales, service sales or technical sales

•             Ability to read technical documentation (single line diagrams, bills of material, system architecture)

•             Advanced English, written and spoken — our customer base is international

•             Proficiency in MS Office (advanced Excel) and ERP/CRM systems

•             No travel restrictions, valid passport, driving licence

Preferred

•             Background in marine, shipbuilding, industrial automation or energy

•             Knowledge of marine electrical systems, power generation/distribution, propulsion drive systems, automation systems

•             Familiarity with classification society requirements (DNV, BV, LR, ABS, TL)

•             Knowledge of Incoterms, export documentation and customs procedures

•             Experience in contract drafting and price/margin management