E-Commerce Assistant Specialist/Specialist

Etstur

In 1991, we embarked on a mission to offer outstanding service and competitive prices to those who love to travel. Over the past 30+ years, our guest-focused mindset and innovative spirit have helped shape the tourism industry in Türkiye. As the country’s leading travel and tourism company, we market thousands of hotels and proudly host top brands under the Etstur umbrella, including Didimtur, Jetset, Ucuzabilet.com, Otelpuan.com, HotelAgent, Etscore, Etsevent and Let’s Go Magazine.

With the experience and knowledge we've gained in the travel industry, we offer a unique working environment for talents eager to grow their careers in tourism. Our teams are driven by technology, innovation, guest satisfaction and professional development, and we take pride in designing the holiday experiences of the future.

If you’re ready to be part of a team that brings innovative solutions and trends to life, challenges the limits of the travel industry and makes a real impact on your career, you're in the right place! Join Etstur and unlock the opportunity to learn, grow and thrive in a leading travel organisation.

Qualifications

• Graduated from relevant university departments (Business Administration, Marketing, E-Commerce, Information Technologies, etc.),
• At least 2 years of experience in the e-commerce field,
• Completed military service for male candidates,
• Knowledgeable about e-commerce, website management, web platforms, and general web technologies,
• Follows digital trends,
• Keeps up with innovations in e-commerce applications and develops suggestions and solutions for process improvements,
• Proficient in MS Office programs at an advanced level,
• Preferably knowledgeable about the tourism sector,
• Strong communication and task-tracking skills, adaptable to teamwork,
• Proficient in English,
• No travel restrictions,
• Strong analytical thinking and analysis skills,
• Capable of taking on responsibilities and maintaining work discipline, solution-oriented,
• Experienced in online project management,
• Knowledgeable about general web design and technologies,
• Has a general understanding of Digital Marketing and SEO optimization,
• Experience with third-party platforms such as Webinstats, Segmentify.

Job Description

• Actively participate in managing all processes of e-commerce platforms and contribute to innovative development projects for websites and mobile applications,
• Oversee and execute content and visual updates for products on the website,
• Ensure the website remains up to date and verify the accuracy of information,
• Conduct reviews and testing activities for projects to be launched or already live,
• Manage the online and offline organization of product development,
• Collaborate with operational units to develop new campaigns and projects,
• Analyze and prepare daily, weekly, and monthly reports on ongoing work,
• Conduct traffic and sales analysis to achieve e-commerce platform budget targets and implement strategies to enhance conversion and sales,
• Review and resolve customer requests and complaints,
• Measure product and category performance,
• Contribute to the development and infrastructure improvements of online platforms,
• Work with relevant departments to execute on-site marketing activities,
• Ensure the proper functioning of websites and mobile applications, regularly checking all listed products to minimize errors,
• Regularly monitor the functionality of websites and mobile applications, perform update tests, report issues and improvement suggestions to coordinate publication processes.