In line with our company’s sustainable growth objectives, we are looking for a Sales & Business Development Specialist who will strengthen our sales processes, identify potential corporate clients in need of call center services, initiate first contact, analyze customer needs, and actively contribute to end-to-end sales and business development activities.
This role will play a key part in B2B sales operations by offering tailored call center and customer experience solutions while supporting the creation of new business opportunities.
QUALIFICATIONS
- Bachelor’s degree from a relevant field,
- Good command of English (written and spoken),
- Preferably at least 1 year of experience in sales, business development, or customer acquisition,
- Knowledge of B2B sales processes,
- Preferably experienced in call center services, outsourcing, customer experience, or service-based sales,
- Strong communication and persuasion skills; target-driven and result-oriented,
- Analytical mindset with strong planning and follow-up skills,
- No restrictions for domestic or international travel,
- Proficient in MS Office applications; experience with CRM systems is a plus,
- Residing in Izmir or willing to relocate.
JOB DESCRIPTION
- Research and identify potential companies that may require call center services,
- Build and manage prospect lists based on target industries and segments,
- Initiate first contact with B2B prospects via phone, email, and online meetings,
- Analyze customer needs and present appropriate call center and customer experience solutions,
- Manage proposal preparation, presentations, and contract processes through deal closure,
- Acquire new customers in line with established sales targets,
- Conduct market, competitor, and sector analysis to identify business development opportunities,
- Evaluate cross-selling and additional service opportunities with existing clients,
- Work in close coordination with operations, quality, and project teams to ensure high customer satisfaction and long-term partnerships.
• Years of Experience
No experience preference
• Level of Education
Associate Degree(Graduate), Bachelor’s(Graduate), Master’s(Graduate)
• Languages
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)
