Customer Support Advisor - English

CONCENTRİX MÜŞTERİ HİZMETLERİ ANONİM ŞİRKETİ

About Concentrix

Experience the power of a revolutionary career

Are you seeking the next big step? We are a global technology and service leader that strengthens the brands of the future. We help well-known brands you use every day improve their businesses with technology and integrated solutions in over 70 countries. And every day, we take pride in being recognized with awards like "World's Best Workplaces," "Best Companies for Career Development," and "Best Company Culture."

If you want to grow and be inspired, you'll be part of our team in Turkey as a Customer Service Representative, empowering brands in technology, finance, travel, fashion, health, and more.

QUALIFICATIONS AND JOB DESCRIPTION

Would you like to support customers for one of the world's largest Tech Company? Want to grow with us, kick-start your career, release your potential free and become part of the new world with lots of opportunities?

Then why not start your career in Concentrix, and work with wonderful colleagues, where we provide support for world-leading brands!

You are a problem solver and are fascinated by the way things work. You have social intelligence and can offer an unforgettable customer experience. You are familiar with smartphones, tablets and computers as a regular user. Far more important is that you are able to have a conversation with people.

Is it you we are looking for?

As an Incoming Customer Advisor, what skills & experience will You need?

• Minimum bachelor's degree,

• Have a minimum B2 level of written and spoken English language skills. (All training, materials, systems, including technical terminology is in English in both written and verbal format) We are looking for upbeat, confident, customer focused and resilient individuals to work within our lively call centres.

• Written and verbal fluency in TURKISH

• Excellent customer service skills

• Strong written, verbal and organizational skills

• Passion for professional customer care

• User-level knowledge of computer technology, personal computer or other devices such as tablets, smartphones etc.

We offer:

• Professional training and education;
• Professional systems and service;
• Diverse, young and social environment;
• Opportunity to grow.

It’s not just an ordinary call centre. Our open office is fun, lively, supportive and welcoming and you’ll always find something different about how we work that makes your life easier. We really value the people that look after our customers and work hard to make you sure you feel valued and that your contribution makes a difference.

Concentrix is an equal opportunity employer

We proudly stand together as one team, one company worldwide. We are committed to equal employment opportunities for all candidates and to providing a workplace free from discrimination and harassment. All our hiring practices are based on business needs, job requirements, and professional qualifications, regardless of race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Work eligibility

In accordance with Turkish laws, only applicants legally authorized to work in Turkey will be considered for this position.