Restorant General Manager

HAB OTEL VE TURİZM İŞLETMECİLİĞİ ANONİM ŞİRKETİ

At Rixos Tersane Istanbul, we deliver refined dining experiences defined by exceptional service standards, operational excellence, and a strong culture of hospitality.

We are currently seeking an experienced Restaurant General Manager to lead daily operations and elevate guest satisfaction in line with our luxury brand values.

Key Duties & Responsibilities

• Ensure the smooth and efficient operation of the restaurant in line with property standards
• Lead the service process and actively engage with guests to ensure comfort, satisfaction, and personalized service
• Ensure all team members have strong food, beverage, wine, and service knowledge and confidently deliver this to guests
• Oversee table setups, service stations, and overall restaurant presentation to meet luxury standards
• Ensure all colleagues are fully trained in correct billing procedures and POS systems
• Maintain restaurant equipment in excellent condition and ensure proper usage through staff training
• Supervise staffing, duty rosters, performance, and daily task allocation
• Monitor stock levels, coordinate with related departments, and ensure operational efficiency
• Play a strategic role in achieving budget, revenue, and profitability targets
• Support continuous improvement in menu development, product quality, and service trends
• Work closely with F&B Operation Manager, Assistant F&B Director, F&B Director, and other operational teams
• Ensure staff training levels meet operational and service requirements
• Promote and embody the company philosophy, culture, and Legendary Quality Experiences to consistently exceed guest expectations

Qualifications & Requirements

• Experience in a similar supervisory or managerial role, preferably within luxury hotels or international F&B chains
• Degree or associate degree in Tourism, Hospitality, Hotel Management, or Food & Beverage (Bachelor’s or Master’s degree is an advantage)
• Strong command of English (spoken, written, and comprehension); additional languages are an asset
• Knowledge of MS Office applications
• Solid understanding of food & beverage operations, à la carte service, and luxury service standards
• Strong wine and beverage knowledge
• Excellent leadership, communication, and team development skills
• Highly organized, detail-oriented, and able to manage multiple tasks simultaneously
• Strong problem-solving abilities and a guest-focused mindset
• Ability to work safely, efficiently, and with a high level of professionalism