Bartender

Kempinski Hotel Barbaros Bay Bodrum

MAIN RESPONSIBILITIES

• Be very knowledgeable about all service procedures of the bars, lounges and restaurants in the hotel.
  
• Have an excellent understanding of food in general, ingredients and preparations to ensure the right drinks, cocktails and spirit can be recommended.
  
• Have an excellent understanding of classic cocktails, their recipes and history.
  
• Have an excellent understanding of today’s cocktail trends as well as spirits and liqueurs. 
• A courteous, professional, and efficient service is provided at all times.
• Be knowledgeable of all services and products offered by the hotel.
  
• Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
  
• Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
• Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotel dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
  
• Monitor operating supplies, and equipment and reduce spoilage and wastage successfully.
  
• Ensure that the place of work and surrounding area is kept clean and organized at all times.
  
• Successfully perform opening and closing procedures established for the assigned outlet
  
• Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
  
• Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
  
• Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
  
• Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.
  
• Maintain a good rapport and work relation with staff in the assigned department and within the hotel.
  
• Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.
  
• Undertake reasonable tasks and secondary duties as assigned by the Department Head.
  
• Respond to any changes in the department as dictated by the hotel management.
  
• Assist in carrying out scheduled inventories of products and operating equipment.
  
• Perform any other assigned reasonable duties and responsibilities as assigned. 
  
• Project at all times a positive and motivated attitude and exercise self-control.
  
• Be able to lead the service and act as a role model to the team.
  
• Be able to ensure a flawless service to the highest standards and as required by the department and the hotel.
  
• Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.
  
• Be able to ensure a great communication within the team and able to hold team meetings in the absence of the Assistant Bar Manager.
  
• Attend the daily Food & Beverage Meeting in the absence of the Bar Manager and Assistant Bar Manager.
  
• Be able to control stocks and spirits as well as perform excellent recommendations to guests.
  
• Be knowledgeable of the preparation of a large number of classic cocktails and all standard long drinks.
  
• Be able to develop new recipes based on guest requests.
  
• Be able to fully comply to the beverage guidelines given by the hotel and management.
  
• Show an interest to develop and explore the local bar culture and knowing the places to go.
  
• Be able to run a bar from A-Z with all mise en place preparations, production of cocktails, cashiering as well as shift end duties.
  
• Have accomplished all internal trainings for up selling techniques, complaint handling and product knowledge.
  
• Understand bar culture.
  
• Continuously train on cocktails and trends.

QUALIFICATIONS

• Minimum Tourism High School degree.
  
• Minimum 2 years in Bartender role.
• Certificates/training related to bar operations are preferred.
• Turkish – excellent oral and written skills; English – excellent oral and written skills; Additional language – beneficial.
  
• Strong knowledge of beverages (cocktails, liquors, wine, etc…).
  
• Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
  
• Excellent written and verbal communication skills.
  
• Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
• Applies a professional, confidential, and ethical approach at all times.
  
• Works in a safe, prudent, and organized manner.
• Passionate for Food & Beverage
• Works well under pressure