Sales Support Specialist

LANXESS KİMYA TİCARET LİMİTED ŞİRKETİ

LANXESS is a leading speciality chemicals company based in Cologne. With around 14,300 employees in 33 countries, we are an established company on the global market. Our primary expertise lies in producing, developing and marketing chemical intermediates, additives, specialty chemicals and plastics, with annual sales of EUR 6.8 billion (2019).

In order to achieve LANXESS’s objectives, we operate within our company Performance Culture which includes our value : respect, ownership, trust, professionalism and integrity.

LANXESS Turkey is currently seeking a strong, motivated and talented individuals with the appropriate experience for the position of Sales Support Specialist.

Location: LANXESS Kimya Tic. Ltd. Sti., Ümraniye/Istanbul

MPP BU - Material Protection Business Unit

Within the framework of the missions which will be entrusted to you, you will evolve within the context of a multinational headquartered in Germany. Your mission will take place in the Turkey subsidiary and you will have the following:

Duties & Responsibilities:

• Supporting local sales management to achieve the respective top line targets in Turkey
• Have full responsibility for order handling from the receipt of the order until the arrival, along with follow up of orders throughout the whole order cycle
• Facilitate and maintain sustainable customer relations by providing high quality service
• Work closely with HQ supply chain
• Initiate corrective actions and take the lead to solve the issue for the customer
• Check customers payments and year end rebates
• Proactive follow up customer order programs based on forecasts generated by the sales manager
• Act as an interface of local business with sales representatives, logistic service providers and other related parties
• Follow up inventory at bonded warehouses & storage area in Turkey

Requirements:

• Good level of general education; a University degree of International Trade, Logistics, or Business Administration
• At least 2 years of professional experience in order handling and import procedures
• You are recognized for your team spirit, your interpersonal, writing skills, and your thoroughness in complying with commercial regulations;
• You are autonomous and organized, efficient and you do not allow yourself to be overwhelmed by stress;
• You have sense of thoroughness, initiative and ability to work effectively with others in a fast-paced matrix environment.
• You are solution-focused with a simple and practical approach when executing
• You are flexible to adapt to the needs of the business and results-oriented to deliver objectives and continuous improvement.
• Proficiency in English (German is an asset);
• You are familiar with the MS Office Package, and have knowledge of SAP and CRM
• No military obligation (for male candidates)

What we offer you:

Compensation: We offer competitive compensation packages, inclusive of a global bonus program and an individual performance bonus program.

Comprehensive Benefits: We provide a mixture of various benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care.

Work-Life & Flexibility: We support you in maintaining a balance between working hours and personal life. With our global “Xwork” program, we offer flexible working arrangements in all countries in which we operate.

Training & Development: We are committed to your professional and personal development and encourage you in the ongoing pursuit of education, training and knowledge through both formal and informal learning .

For us, talent matters, we welcome everyone who commits to our values. We strongly believe that including diverse perspectives makes us more innovative and enhances our competitiveness. Therefore, we embrace the uniqueness of every single individual and are truly committed to supporting our people in developing their individual potential.

Kişisel Verilen Korunması Kanunu:

İş başvurusunda vermiş olduğunuz bilgiler 6698 Sayılı Kişisel Verilerin Korunması Kanunu uyarıca sadece iş başvurusunun değerlendirilmesi ve başvuru sahibinin tanınması amacıyla kullanılacaktır. Bu amaç haricinde herhangi bir ayrımcılık ya da amacı dışında üçüncü kişilerle kişisel verileriniz paylaşılmamaktadır. Başvurunuzun olumsuz değerlendirmesi halinde, gelecekte size uygun pozisyonlar için bilgi havuzunda bilgilerinizin üç yıl süreyle saklı kalacak olup, bu sürenin sonunda ilgili kanun gereği imha edilecektir.