İş Yerinde
İş Yerinde
Job Type
Periodical
Position Level
Service Employee
Department
Tourism / Hospitality
Tourism / Hospitality
Application Count
231 application
Job Type
Periodical
Position Level
Service Employee
Application Count
231 application
Department
Tourism / Hospitality
QUALIFICATIONS AND JOB DESCRIPTION
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information (or preferences) and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with both internal and external customers and gains their trust and respect.
Developing Others
Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; encourages people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental and talent management system in the organisation; is a people builder and a motivator.
Drive for Results
Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Ethics, Values & Integrity
Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches. Is widely trusted; is seen as a direct, truthful individual; keeps confidences; admits mistakes and flaws.
Humility
Can get things done quietly without unnecessary noise; is careful to make others comfortable; is authentic; helps others save face in difficult situations; maximises the contribution of all; encourages the
- demonstrates co-operation within the team and with other departments
- listens carefully and works well with other colleagues
- uses resources efficiently
- has a positive influence on others in the team and clearly enjoys working with people
- demonstrates sensitivity to cultural differences and diversity, as appropriate.
Delivers their best
The colleague continually strives to do his/her best, is hard working, efficient and consistently performs well against the MOHG standards, policies and procedures, as follows:
- has energy and a sense of urgency for his/her work
- delivers on all expected MOHG standards
- language and communication skills meet the needs of the role
- open to feedback and self-development
- resourceful, makes things happen and looks for ways to work ‘smarter’ (more efficiently)
- always look their best and acts appropriately e.g. approaching guests, body language and eye contact.
Trustworthy and responsible
The colleague is trustworthy, responsible and accountable. His/her standard of performance reflects our MOHG Mission and Guiding Principles and he/she works in a safe manner, as follows:
- excellent records in attendance and punctuality
- demonstrates a high level of personal integrity, honesty and trust
- always works ethically, aligned with MOHG’s Guiding Principles
- manages own responsibilities and accountabilities, delivers what is promised
- is reliable and demonstrates the ability to work without supervision, as required
- demonstrates knowledge of MOHG Safe & Sound standards and assumes the relevant responsibilities to ensure the safety of self, colleagues and guests
- behaves in accordance with our environmental responsibilities and ensures that resources are used wisely in the areas in which he/she works.
Composed
The colleague can handle pressure and remains calm at all times. He/she is able to solve problems calmly and effectively
- able to stay calm under pressure
- demonstrates maturity and ability to cope with the unexpected
- never lets personal feelings interfere with delivering the highest standards
- emotionally stable and mature
- able to solve every day problems in a calm manner and with flexibility
- responds with enthusiasm when under pressure or in challenging circumstances.
A MOHG ‘Fan’/Committed
The colleague represents the Mandarin Oriental brand and is a true “Fan”. He/she is loyal to MOHG and consistently delivers the Pillars and Department LQE’s)
- displays an understanding of quality and consistently delivers the Pillars and Department LQE’s
- encourages guests to return through his/her daily behaviours and actions
- is committed to his/her job, as well as the Mandarin Oriental brand
- represents the brand in a professional manner and displays brand loyalty – a true brand ambassador
- works in a way that demonstrates and supports the MOHG mission, our vision and our values
- displays behaviours that reflect our oriental heritage.
Technically Competent
The colleague understands the job requirements and displays the technical skills and knowledge required to perform his/her job well and in line with the department standards.
İŞ TANIMI
Duties and Responsibilities
- Support company’s philosophy and company culture through the use of Pillars and Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
- To be able to lead and communicate with his/her colleagues during the bar operation
- To always following the production sequence of all beverage products and bar sequence of service.
- To achieve the service and product delivery standards with a high degree of client care and service at all times
- To responsible the set-up and operation of a bar station/section.
- Provide services for guest such as order taking, promoting restaurant food and beverage offerings.
- Provide recommendation and prepare wine and creative cocktail choice for the guest.
- To co-ordinate the service of food and beverage efficiently and accurately.
- To report and follow up all maintenance defaults affecting efficient and professional delivery of service.
- To respond proactively to guest queries, followed by effective communication
- To perform all duties related to restaurant opening/closing check list
- Perform any other reasonable duties as required by the Bar Supervisor/ Assistant Manager
- To carry out daily, weekly and monthly inventory
- Responsible for cash float and cashiering
- To maintain and order all the store requisition
- To maintain the stocks rotation.
Preferred Candidate
Barmen/Barmaid pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Barmen/Barmaid Barmen/Barmaid Maaşları Barmen/Barmaid Nasıl Olunur? Barmen/Barmaid Nedir? Barmen/Barmaid İş İlanlarıŞirketin Aydınlatma Metni
Detaylı BilgiBarmen/Barmaid pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Barmen/Barmaid Barmen/Barmaid Maaşları Barmen/Barmaid Nasıl Olunur? Barmen/Barmaid Nedir? Barmen/Barmaid İş İlanları