CRM Specialist

MARS

At MARS, sales management is a development process corporate, systematic, efficient, and – above all – centralized. Housing, office, commmercial or industrial... MARS’ approach is to set inspiring connections between the buildings and its target audience.

MARS is an ecosystem in itself. MARS connects people to the countries, cities, and projects they desire to live in.

Job Description

• Data Management, CRM integration with third party applications, set up and customization.
• Monitor and manage export and import processes.
• Insight Reports for forecasting and business decisions.
• Developing CRM training materials and conducting training sessions.
• Utilizing CRM data for segment segmentations and loyalty programs.
• Documentation of system processes according to department and workflow.
• System Development, implementing workflows and automation rules.
• Creating templates used HTML.
• Implementing customer satisfaction surveys and analyzing results for improved customer experience.
• Maintaining and ensuring the accuracy of all data in CRM.
• Collaboration with other departments to develop and execute integrated projects and campaigns for customer engagement and revenue growth.
• Systems and records evaluation.

Qualification

• Minimum 4 years of work experience in CRM, data analytics, data science departments.
• Preferably experienced with Bitrix24 and Zoho programs.
• Analytical skills to generate meaningful stories from data.
• Fluency in both written and spoken English.