Service Engineer

MECALAC İŞ MAKİNELERİ SANAYİ VE TİCARETLİMİTED ŞİRKETİ

JOB DESCRIPTION

The Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the Mecalac dealers establish and maintain proper business relationships with Mecalac delaers/customers and peers as well as performing necessary administrative duties as required and other duties as assigned.

POSITION REQUIREMENTS

Bachelor’s degree, Mechanical Engineering.

Basic troubleshooting, maintenance and repair on Mecalac Backhoe Loaders.

Utilizing the fast solution process to resolve dealers service delivery issues.

Maintaining daily communications with dealers to ensure resolution and proper follow-up.

Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.

The position may require additional duties that may not be outlined, and specific functions are subject to change.

Ability to work in fast – paced, self directed, entrepreneurial environment.

Keeping up to date on administrative responsibilities such as maintaining dealer service logs in a timely manner.

Excellent communication skills.

Valid driver’s license and good driving record is required.

Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.