Customer & Social Media Relations Responsible

MOTOPODS LLC

We are a tech company which designs and produces some cool products and marketing them abroad. Now, we are searching for a friend to help us with customer relations and social media activity. We are looking for candidates who can demonstrate their ability to write clearly, succinctly and in a manner that appeals to a broad audience.  

Responsibilities:

 - Responding emails which have been sent by customers to support inbox. 

 - Keeping the database of received inquiries and answers and reporting to the manager 

 - Responding comments on social media and if necessary, diverting them to technical support.

 - Checking social media and create or post content daily.