Customer Services Assistant Specialist

MSC Gemi Acenteliği A.Ş.

Customer Services Assistant Specialist

By using our local market and sector knowledge, we provide worldwide services with integrated logistics activities. We are a company in the management of people, not systems, and we believe it is /this value system that makes us so successful. Developing /growing up from a one-ship company and becoming a global company, we are proud to be able to sustain and expand the culture of our family company.

We are looking for a "Customer Services Assistant Specialist" who can work with us in İstanbul / Zincirlikuyu Office to join the MSC Turkey family. Do you want to be a member of this family? / We will be happy to see you as a member of our family.

As a Customer Services Assistant Specialist your main task is to;

• Coordinate loading/discharge processes of goods between customer and other related units
• Be responsible for making  file/data tracking from booking to loading
• Build good communication with customers to lead an effective customer management and maintaining customer satisfaction
• Manage all processes based on procedures and policies that established by our company

We are looking for candidates with the following background;

• Bachelors degree in relevant field,
• Good command of MS Office programs,
• Fluent in written and spoken English,
• Able to adapt flexible and busy working hours,
• Effective communication, planning and coordination skills,
• Analytical, dynamic, outgoing and result oriented.