Business Partner Support Intern

n11.com

• University graduated from Business Administration or related departments,
• Good knowledge of MS Office applications,
• Preferably good verbal and written communications skills in English,
• Preferably Customer Services/Back Office experience,
• Preferably e-commerce experience,
• Desire to learn the dynamics of e-commerce,
• Strong communication skills,
• Strong problem-solving skills,
• Strong analytical and creative thinking.

İŞ TANIMI

• Responsible for solving the seller problems received from Seller Office and other channels,
• Make welcome/happy call to newcomers and existing sellers,
• Working in collaboration with Sales team (Categories & Regional Offices) & IT & Finance & Legal for providing and solving seller problem,
• Help sellers in all their questions and needs related to the platform,
• Improve and measure seller satisfaction,
• Understand the reasons and factors behind complaints and work towards solve sellers’ problems,
• Follow up seller performance.