Operational Excellence Support

SHELL&TURCAS PETROL ANONİM ŞİRKETİ

Bachelor degree

Good command of English

Analytical minded, Able to set good communication with field sales team, reporting skills and good team player with Continuous Improvement mindset

Ability to multi task management and work under pressure

Good command of MS Office Applications, especially Excel

Fast learner

Stakeholder management

• Monthly/quarterly PMTDR report preparation and tracking

• Support for Smiling Stars organization support of Turkey winners

• Preparation of OPS KPI reports

• Preparation of sales incentive system reports for service champions. Follow up internal&external communication of incentive program and target&performance track records

• Fix the issues and bring innovations for sales digital dashboard

• Multinet and payment channels operation

• Management of global vendors and attend QBR meetings for follow up their performance

• Manage implementation, maintenance and content of digital tools like SMG, GBW, PMTDR

• Create monthly performance reports with SMG and ISC

• Manage service champions engagement survey VOSC

• Support for design and implement innovative projects to increase operational excellence of sites: WOW programme, Deep clean week etc.

• Monthly site data update and sharing

• Follow up on the removal of problematic mystery clients

• Follow up GEA mystery shopper inquiry operation