Barista

Sheraton İstanbul City Center

We are seeking a dedicated Barista to join our team in the Food & Beverage sector. This role offers an exciting opportunity to work in a dynamic environment where you will be responsible for crafting high-quality beverages and providing exceptional customer service. As a Barista, you will play a key role in creating a welcoming atmosphere for our customers, ensuring they have a memorable experience with every visit.

General Qualifications

• University graduate
• At least 2 years, at most 3 years of experience in a Barista position
• Proficiency in English (Good)
• Ability to work on-site
• Strong communication and interpersonal skills
• Passion for coffee and a deep understanding of coffee brewing techniques
• Ability to work efficiently in a fast-paced environment
• Excellent customer service skills
• Attention to detail and a commitment to quality
• Ability to work flexible hours, including weekends and holidays

Roles and Responsibilities

• Prepare and serve a variety of coffee and tea beverages consistently by adhering to all recipe and presentation standards.
• Maintain a clean and organized workspace to ensure a pleasant environment for customers and staff.
• Engage with customers in a friendly and professional manner, taking orders and providing product recommendations.
• Operate and maintain coffee equipment, ensuring it is in good working condition.
• Assist in inventory management, including ordering and stocking supplies as needed.
• Collaborate with team members to ensure efficient service and a positive work environment.
• Apply analytical thinking to improve service efficiency and customer satisfaction.
• Stay updated on industry trends and continuously seek to improve skills and knowledge.
• Handle customer complaints and feedback with professionalism and a problem-solving attitude.
• Contribute to a positive team environment by recognizing changes in customer behavior and communicating them to the team.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.