Sales Representative/Executive (Turkish & Russian Speaker)

SWISSOTEL Anadolu Japan Turizm A.Ş.

Job Description

• Promote and implement all hotel campaigns, promotions, and special programs effectively.
  
  

• Handle all group and banquet reservations by identifying client needs and providing tailored solutions.

• Build, develop, and maintain strong relationships with both existing and potential clients.

• Research new market opportunities and report findings to the Sales & Marketing department.

• Organize hotel site inspections and familiarization tours for potential clients.

• Conduct regular visits to travel agencies in Istanbul to strengthen business partnerships.

• Meet weekly targets for sales calls, client visits, and tele sales.

• Record all sales activities accurately in the Opera system.

• Coordinate with relevant departments by sharing detailed group information in advance.

• Support smooth operations by facilitating communication between clients and operational teams.

• Attend daily and monthly Sales & Marketing briefings.

• Gather client feedback during and after events to ensure satisfaction and improve service quality.

• Prepare and distribute necessary documents such as BEOs, rooming lists, and block sheets in a timely manner.

• Maintain thorough knowledge of hotel facilities, services, and competitive positioning in the market.

Qualifications

• Fluent in Turkish, English and Russian.
   
• Proven experience in event and group sales.
  
  

• Proficient in Opera or similar hotel sales/reservation systems

• Solid knowledge of sales and marketing principles

• Excellent communication and persuasion skills

• Strong customer-oriented and solution-focused approach

• Effective time management and organizational abilities

• Advanced skills in MS Office applications

• Team player with the ability to collaborate across departments

• Flexible with working hours and able to adapt to a dynamic environment

• Familiarity with the travel agency and corporate market in Istanbul.