Bellboy

Swissôtel Uludağ Bursa

We as Swissôtel Uludağ Bursa, that operates 12 months and provides lodging, are looking for Bellboys to join our amazing pre-opening team, where we make the impossible possible to make our guests and talents dreams a reality!

Bellboy 

JOB DESCRIPTION

Responsibilities and essential job functions include but are not limited to the following:

Greeting guests and escorting them to their rooms.

Delivering luggage to room upon check-in and picking up luggage from room upon departure, moving the luggage to storage or the Front Drive.

Maintaining proper records of deliveries and pick-ups in compliance with Swissôtel Standards.

Handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolving customer complaints, assisting guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.

Working harmoniously and professionally with co-workers and supervisors.

QUALIFICATIONS

Fluent in Turkish and English 

TR driving licence required

Knowledge of Opera and MS Office Programmes

Presentable team player with good communication skills

Ability to focus attention on guest needs, remain calm and courteous at all times

Ability to understand and work in a multi-cultural environment