Spa Terapisti

The Grand Tarabya Managed by Accor

We are looking for an experienced and dynamic Spa Therapist to join our team at The Grand Tarabya Istanbul, managed by Accor.

Responsibilities:

• Have knowledge of all of the units and services in the Spa & Gym Centre.
• Carry out all other duties assigned by managers and hotel management not specified in the job description.
• Perform duties according to the practices and operational standards identified by the Spa Manager.
• Approach guests in a friendly and respectful manner.
• Welcome spa guests, introduce them to the Spa Centre and provide sufficient information about the services offered.
• Have excellent knowledge of the human anatomy and pay attention to this during applications.
• Carry out activities and practices aimed at increasing sales.
• Responsible for procuring and ensuring availability of all care, cleaning and other supplies related to the massage rooms.
• Check the massage room before admitting guests and ensure that the lighting and volume are at the desired level.
• To fully comply with the duration of the service offered, ensuring that the service is neither shorter nor longer than it should be, and adhere to the standard operating instructions.
• Punctually greet the guest that will receive services at the reception or place instructed by the reception and accompany the guest to the massage room in a respectful manner.
• See guests out in the same respectful manner after the service is delivered.
• Have good knowledge of the contents of all cosmetics used.
• Continuously control the product stock and consumption levels and inform the Spa Manager before hand for product purchase orders.
• Report to the Spa Manager any guest complaints and requests related to practical errors or the
• information provided during product and massage applications, sales and while explaining the services.

Requirements:

• University degree in a related discipline preferred
• Preferably luxury brand experience in a similar position
• Excellent communication and organization skills
• Strong interpersonal and problem solving abilities
• Ability to work within a team
• Excellent reading, writing and oral proficiency in English Language.