Night Manager

Titanic Port Bakırköy

The name TITANIC HOTELS, was on agenda after the opening of the first resort hotel of the group, ship-shaped, 5-star hotel with 653 rooms, Titanic Beach Lara in Antalya, Turkey in 2003. The Group’s story of Hotel Management started in 1998. Tourism Investments started in Istanbul, Turkey in 1998 with a hotel offering 45 rooms and continued in 2000 with a new hotel offering 100 rooms in Istanbul, Turkey again.In conjunction with the admired success of Turkey’s first concept hotel -Titanic Beach Lara - in service industry, all the hotels of the Group united under the brand mark TITANIC HOTELS.The brand mark TITANIC HOTELS, which is born in Turkey and has become an important global label, supports Turkish Economy and creates vital recruitment with its corporations.

“Night Manager”

• Responsible for the management of all “Night” Hotel operations during 23:00 – 07:00.
• Direct report to “Hotel Management” for all activities and supervise all staff including security.
• Support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with brand values.
• Be aware of guest satisfaction scores and work toward increasing all departmental and overall guest satisfaction.
• Monitor all operationnal staff and ensure Front Office & F&B compliance with accounting controls and procedures.
• Review correspondence from guests and incident logs and direct staff according to information obtained.
• Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication.

JOB DESCRIPTION

• University degree in Tourism and Hotel Management
• Minimum 3 years experience as a similar position in 5 star international hotels, Front Office or F&B experience would be remarkable
• Advanced English communication skills
• Strong computer skills including “Fidelio” and “Micros” systems knowledge
• Strong organization, planning and communication skills,
• Preferably based at Europe side of Istanbul