Quality Engineer (Gemlik)

Yazaki Otomotiv Yan Sanayi ve Tic. A.Ş.

We are looking for a “Quality Control - Customer Interface Engineer” for our Bursa-Gemlik Plant with below major tasks and qualifications. 

Responsibilities

• Acting as a customer quality interface; participating in periodic customer meetings, and maintaining close communication with customers
• Managing customer quality topics, including customer claims, quality issues, and follow-up of corrective and preventive actions
• Analyzing internal and external quality issues using structured problem-solving methodologies (8D, 5 Why, Ishikawa, etc.)
• Preparing improvement and containment action plans, tracking implementation, and reporting status to relevant stakeholders
• Analyzing and reporting warranty parts and field returns, ensuring lessons learned are fed back into processes and standards
• Monitoring and improving process quality performance on the production floor; identifying nonconformities and ensuring timely corrective actions
• Preparing, updating, and maintaining Control Plans in coordination with the project and production teams
• Actively participating in PFMEA/RFMEA and process risk assessments to ensure robust and capable processes
• Participating in process audits, layered process audits (LPA), internal audits, and customer/supplier audits, as well as conducting Gemba Walk audits
• Ensuring compliance with IATF 16949 requirements and supporting continuous improvement activities
• Tracking and reporting quality KPIs related to both customer and process quality

Qualifications & Requirements

• Preferably experienced in the automotive industry
• Bachelor’s degree in Engineering
• Good command of English, both written and spoken (part of the interview will be conducted in English)
• Preferably 1–2 years of experience in Customer Quality and/or Process Quality
• Strong knowledge of problem-solving and root cause analysis methodologies (8D, Ishikawa, 5 Why, etc.)
• Good understanding of IATF 16949 and Quality Core Tools (APQP, PPAP, FMEA, MSA, SPC, Control Plan)
• Ability to work effectively on the shop floor and with cross-functional teams
• Analytical, structured, and result-oriented mindset
• Strong communication and teamwork skills
• Proficient in MS Office applications
• No military obligation for male candidates
• Residence in Bursa or willingness to relocate.

Thank you for your application.