Service Support and Operations Specialist

Multivac Ambalaj Makineleri San Tic A.Ş

MULTIVAC, has been one of the leading manufacturers of packaging machines for more than 60 years with over 80 subsidiaries, we are on site for our customers in 165 countries.

MULTIVAC offers customers from the food, consumer & industrial goods and medical & pharmaceutical sectors with integrated packaging and processing solutions exactly what they need: Individual added value - across the entire logistics chain.

MULTIVAC Türkiye has an opportunity for a Service Support and Operations Specialist in Istanbul.

QUALIFICATIONS:

• University graduate.
• Minimum 3 years experience in Service support, Customs & Logistics operations.
• Having knowledge & experience on customs procedures, foreign trade duties and tools.
• Very good command of written and spoken English.
• Having knowledge in ERP Systems, preferably in SAP is an asset.
• Proficiency in MS Excel is a must.
• Customer and result oriented, Positive and Professional Attitude, Proactive, Team player.
• Residing in İstanbul Asian part
• No military obligation for male candidates

JOB DESCRIPTION:

• Maintaining operational activities of Service Support
  
• Maintaining Import, Export & Logistics operations
  
• Point of contact for customers and field service team for logistics and customs operations
  
• Proactively follows and monitors service orders, maintenance plans and keeps customers updated
• Works closely with customs broker agency to manage foreign trade operations
  
• Ensures a smooth physical logistics flow
  
• Checks daily reports and acts accordingly