QUALIFICATIONS AND JOB DESCRIPTION
The Jokey Group
A global, customer-driven, family-owned company.
The Jokey Group has stood for outstanding expertise in plastic injection moulding for 50 years. We are one of the leading manufacturers in plastic packaging worldwide. We have 15 production plans in 12 countries and supply customers in 80 different countries. In 2017, our 2,000 Jokey employees generated a turnover of around €455 million.Through innovation, the latest technology and sustainability – for half a century Jokey has been setting the standards in its industry. Our fast-growing company development and professional training have already won multiple awards.
The production operation in Turkey started in 1997 . Jokey Plastik Istanbul has been providing IML injection packaging solution for food and non-food filling services for all the customers in all sectors for years.
We are looking for a
Customer Service Specialist (Domestic) with the following qualifications to be assigned in our growing organization;
- Bachelor's Degree from a reputable university
- Good knowledge of written and spoken English
- Minumum 2 years work experience in Sales operations, Sales Support or Marketing field
- Customer orientation and strong communication skills
- Good analytical, planning and problem solving skills
- No military obligation for male candidates
- Residence in Asian side of Istanbul or Kocaeli
İŞ TANIMI
- To meet all aspects of individual, team and company targets by delivering fastest and reliable service to our clients in Turkey
- To work closely with internal sales managers to achieve the goal of total domestic customer
- Prepare quotations according to the information from sales managers and follow ups
- Coordinate and follow up all process including production-planning and production-dispatching steps
- Provide support to the customers for complaints after the sales
- Asistance for planing and organizing trade fairs, meetings, training and other organizations
- Asistance for marketing activities
- Maintain the currrent customer portfolio in a stable manner
- Prepare weekly and monthly reports
- Prepare product samples and organize courier