İş Yerinde
İş Yerinde
Job Type
Full-Time
Position Level
Medium Level Manager
Department
Customer Relations
Customer Relations
Application Count
105 application
Job Type
Full-Time
Position Level
Medium Level Manager
Application Count
105 application
Department
Customer Relations
QUALIFICATIONS AND JOB DESCRIPTION
- Graduated from Engineering faculties of universities
- Fixed products and services also have at least 8 years of experience.
- Previously experienced manager
- Fluent English on both verbal and written
- Excellent Problem solving and troubleshooting skills
- Prone to team work and cooperation
- Experience using MS Office
- MS Excel, PowerPoint/Word/Access – Proficient
- Ability to handle multiple tasks and priorities in a highly dynamic environment
- No restriction for travelling,
- No obligation of military service for male candidates.
İŞ TANIMI
- It manages after-sales support operations of fixed services.
- CC, BO, Technical support, Problems with service experience in sales channels.
- In these channels, it produces business and projects to develop unique customer experience.
- It ensures the continuity of this experience.
- Provides input to Process teams for development in service channels.
- Manages L2 support teams for technical support and billing issues.
- Manages the Budget appropriately for the roles and responsibilities it has.
- Examines the technical and charging support processes for new products and services from the point of customer operations and gives feedback to Process, Network, IT and Product teams about the compatibility of new products/services with the existing one
- Recruit and develop an effective team. Provide clear definition of roles, responsibilities, individual goals and performance objectives. Provide coaching and guidance to the team.
- Follows the competition.
Preferred Candidate
Müşteri Hizmetleri Müdürü pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Müşteri Hizmetleri Müdürü Müşteri Hizmetleri Müdürü Maaşları Müşteri Hizmetleri Müdürü Nasıl Olunur? Müşteri Hizmetleri Müdürü Nedir? Müşteri Hizmetleri Müdürü İş İlanlarıHakkımızda
About Vodafone: Every great brand stands for something and at Vodafone we exist to connect for a better future. At Vodafone, our people live the bran
Şirket Sayfasına GitŞirketin Aydınlatma Metni
Detaylı BilgiMüşteri Hizmetleri Müdürü pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Müşteri Hizmetleri Müdürü Müşteri Hizmetleri Müdürü Maaşları Müşteri Hizmetleri Müdürü Nasıl Olunur? Müşteri Hizmetleri Müdürü Nedir? Müşteri Hizmetleri Müdürü İş İlanları