Personal Assistant To General Manager

SERKA MÜTEAHHİTLİK TAAHHÜT TURİZM A.Ş - Sheraton

• Show high levels of organisational skills and efficiency,
• Possess excellent customer service skills,
• Be able to work under pressure both as part of a team and also working on own initiative,
• Be proactive and innovative,
• Maintain the strictest confidentiality at all times with regard to client, guest and personnel related matters,
• Be highly professional in appearance, character and conduct,
• Put attention to details in terms of content, spelling and grammar of written correspondence,
• Possess excellent interpersonal and communicative skills and an ability to integrate into all levels of the organisation,
• Posses excellent telephone manner,

İŞ TANIMI

• The preparation of letters and correspondence,
• Receiving and distributing all incoming mail,
• Take and redirect telephone calls for the General Manager where appropriate,
• Maintenance of diary & appointments to ensure that appointments are honoured, meetings attended and deadlines met,
• Maintain accurate and efficient filing systems, ensuring timely, safe follow-ups and traces, including logging cheques received,
• Handle and respond to guest complaint letters,
• Prepare gift vouchers, prizes, donations, guest cards, letter of thanks, reports as requested,
• To proactively engage in the development of processes and methods to improve the service and efficiency of all areas of the role,
• Handling travel arrangements and accommodation where appropriate,
• Taking, typing and distribution of minutes of meetings,
• Preparation of VIP and complimentary forms,
• To build external relationships in the community,
• Must be able to flently speak, read, write and understand Engish,