İş Yerinde
İş Yerinde
Job Type
Full-Time
Position Level
Staff
Department
Information Technology
Information Technology
Application Count
999+ application
Job Type
Full-Time
Position Level
Staff
Application Count
999+ application
Department
Information Technology
QUALIFICATIONS AND JOB DESCRIPTION
- Bachelor's degree in Industrial Engineering, Informatics, Economics, Business Administration, Statistics or related fields,
- Minimum 2-3 years experience as Business Analyst preferably in a Customer Service department,
- Excellent command of written and spoken English language is mandatory,
- German or any other language is a big asset,
- Knowledge of SAP CRM is a plus,
- Know-how in Customer Relationship Management (CRM) processes and Service Management is a big asset,
- Ability to work in an international and multicultural environment with global IT team and business units,
- Good communication and intercultural skills and ability to work under stress,
- Customer, quality, process and result driven,
- Excellent methodical skills in process modeling (e.g. EPK, Swim lane, etc.) and specification documentation,
- Excellent analytical and problem solving skills,
- No restriction to travel abroad,
- Military obligation should be completed for male candidates.
İŞ TANIMI
- Responsible for System design of Customer Relationship Management software with focus on Customer Service processes,
- Analyzing and processing specifications in order to develop a standardized template for international usage,
- Preparation of detailed and elaborated Process Analysis documents and "Business Requirement" documents for the development team,
- Creating test scenarios and testing the versions,
- Preparation of user guide, training documents or any additional template documents,
- 3rd level support activities.
Preferred Candidate
İş Analisti pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
İş Analisti İş Analisti Maaşları İş Analisti Nasıl Olunur? İş Analisti Nedir? İş Analisti İş İlanlarıHakkımızda
BSH HAKKINDA BSH Hausgeräte GmbH, 2021 yılında 15,6 milyar euro toplam cirosu ve dünya genelinde 62.000 çalışanı ile ev aletleri sektöründe küresel
Şirket Sayfasına GitYan Haklar
Özel Sağlık Sigortası, Servis, Prim, Yemekhane, Tam Gün Sağlık Hizmetleri.
İş Analisti pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
İş Analisti İş Analisti Maaşları İş Analisti Nasıl Olunur? İş Analisti Nedir? İş Analisti İş İlanları