Rezervasyon Sorumlusu

RADISSON BLU HOTEL ISTANBUL ASIA

• Strong focus on business & sales
• Attention to detail is essential
• Natural attitude towards providing excellent quality service
• Previous experience from reservations, front office or meeting & events is preferred
• Excellent computer skills and knowledge of Opera would be an advantage
• Excellent telephone manner is essential
• Excellent time management and organisational skills essential
• High levels of motivation, enthusiasm and an innovative approach
• Good team player with a flexible and cooperative attitude
• Fluency in Turkish and English both written and oral
• The Reservation Agent reports directly to the Revenue Manager

İŞ TANIMI

• selling bedrooms, meeting & event space
• Handle all incoming calls, faxes and emails for accommodation
• Respond to all enquiries in a timely manner
• Process all information using the hotel computer systems
• Maintain up to date knowledge on sales strategies, rates, products, packages, facilities and inventory at all times
• Sell our products and services to meet guests needs in line with our concepts with a focus on hotel profit
• Follow up on no shows, commissions and loyalty programmes
• Builds and maintains strong working relationships with entire hotel focusing on Front Office Sales and Meeting & Events