ORGANIZATIONAL DEVELOPMENT SPECIALIST

Turkcell İletişim Hizmetleri A.Ş.

• Bachelor’s degree in Engineering or Business Administration (Preferably MBA degree for engineers),
• Experience in organizational design or in process improvement, change management, operational excellence areas preferably in telecoms sector,
• Good analytical skills,
• Result oriented,
• Strong facilitation and persuasion skills,  
• Attention to detail.

İŞ TANIMI

• Defines and clarifies organizational design needs,
• Generates organizational design alternatives and finalizes them with related business parties,
• Provides design support  to implement and deploy  organizational re-structuring, defines the detailed organization structure and roles and responsibilities,
• Follows up the post-change performance, gives feedback to related business parties by conducting effectiveness analysis,
• Provides change management support (guide, methodology, tools) to all programs/projects in the company,
• Creates and manages  the master process model of the company,
• Performs process improvement activities and prepares required documentation (process maps, RACI matrix etc.),
• Responsible of quality management activities (ISO certification, corrective and preventive actions follow-up),
• Gathers system improvement requirements from various channels (through  process improvement activities,  corrective and preventive actions etc.), shares them with responsible parties, and follows up the implementation.