Customer Services Specialist

Alvimedica Tıbbi Ürünler San. ve Dış Tic. A.Ş.

We're looking for a "Customer Services Specialist" with following qualifications to work in our Global Supply Chain department located in Levent.

·         University degree from reputable universities

·         Advanced level of French and English

·         Minimum 2 years of experience in customer management & sales operations

·         Knowledge of foreign trade legislations

·         Export operations, transportation & custom formalities knowledge

·         Good communication skills, problem solving capability

·         Good team player & open to self-improvement

·         Good command of MS Office programmes, SAP is a plus

·         Male candidates should have completed their military service

İŞ TANIMI

·         Providing the highest standard of customer satisfaction to our customer

·         Entering orders in to the system coming from customers

·         Sending feedback   to customer   about delivery dates after order entry the same day

·         Supporting customers and sales force on all customer service related issues including ownership of customer complaint resolution

·         Preparing monthly, weekly and daily sales and return reports

·         Establishing and assuring excellent business relations with the customers and authorized agencies in the region Coordinating and initiating company resources to produce ideal solutions to meet customer needs

·         Sending invoices,

·         Tracking orders and invoicing