Logistics Account Executive, Turkey Dsp, Meatr Dsp

Amazon Turkey Operasyon Hizmetleri Limited Sirketi

Amazon strives to be Earth's most customer-centric company where customers can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform, driven by the spirit of innovation that is part of the company's DNA. The world's brightest minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world. Amazon Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time.

We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our DSP team in South Africa.

Key Job Responsibilities

• We're seeking an Account Management Executive for our Delivery Service Partners - Last Mile Logistics.
• In this role, you will be responsible for expanding and managing operations for a new delivery channel, people and performance management, and driving the operational plan.

Key Job Responsibilities

• Quickly understand the business issues and challenges of Transportation operations; identify strengths/weaknesses and suggest areas for improvement.
• Map business requirements, understand business processes, study and analyze workflows, design solutions, and prepare functional specifications.
• Be data-driven, develop and report performance metrics, executive updates, forecasting, budgeting, and analysis to identify potential opportunities for improving Customer Experience.
• Deep dive and acquire extensive knowledge of emerging industry practices and apply them when solving business problems.

A Day in the Life

• Monitoring performance of the program daily.
• Own network compliance score for the associated accounts.
• Coordinating with various stakeholders to resolve partners' escalations.

Internal Stakeholders:

• Program POC
• DS Manager
• DS Team Leaders
• Fleet Supervisor
• Procurement
• Payment Team
• Learning Ambassador

About the Team

South Africa Operations are a small, but mighty team powering our vision to be the most loved e-commerce store in South Africa by delighting customers with the best, locally-relevant fulfillment experience. We get stuff done upholding Amazon's Day 1 culture. We are committed to developing our employees. We invent in our communities and innovate continuously. When we fail, we do so quickly, learn and iterate.

Basic Qualifications:

• Experience in logistics
• Can read, write, and speak English / Turkish fluently
• Analytical skills
• Excel / SQL
• Deep dive

Preferred Qualifications:

• 2+ years of experience
• Operations / Logistics / Supply chain

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.