Tr-Store Leader

Apple

Lead and coach a team that identifies customers' needs, provides exceptional customer interactions, and delivers on Apple's business priorities. Coach and develop leaders to create high-performing teams that deliver exceptional results.

Responsibilities include:

• Attracting, recruiting, training, developing, and retaining a diverse, high-performing team.
• Consistently and actively participating in Floor Leadership and removing operational obstacles to improve the customer experience and team member performance.
• Developing the store's operational strategy to drive Apple's business priorities and achieve store performance goals.
• Determining store scheduling strategy in alignment with program guidelines, accounting for business, individual, and team needs, and achieving scheduling guidance.
• Analyzing and using the business information required to support and execute the Apple Retail vision.
• Regularly assessing team and customer sentiment through formal and informal channels, addressing any areas of opportunity, and celebrating and recognizing successes.
• Maintaining and upholding Apple's policies and procedures, and protecting all company assets including confidential business, customer, team member, and financial information.
• Performing other tasks as needed.

Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities. Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams. Take action to create a safe, respectful, and inclusive environment for all team members.