Service Center Agent (Dutch/French-Speaking)

Corendon Airlines

As Corendon Airlines, we are looking for Dutch and/or French-speaking colleagues for our Service Center team in Antalya.

Qualifications 

• At least high school diploma
• Very good problem-solving skills and good persuasiveness
• Strong in communication
• Organized and stress-resistant
• Customer-oriented and solution-oriented attitude
• Ideally experienced in the tourism industry and/or Service Center/Call Center
• Excellent written and spoken Dutch and/or French
• Other languages like German, Danish, Polish or Russian are an asset
• Willingness to work in day and night shifts and at the weekend
• Military service completed (for male applicants)
• Resident in Antalya or willing to move to Antalya

 Job Description

• Recording and processing of customer inquiries and concerns
• Proactive and customer-oriented development of solutions in the event of complaints
• Active contribution to the sales of flight tickets in response to customer inquiries