Customer Service Advisor - Part Time

DHL WORLDWİDE EXPRESS TAŞIMACILIK VE TİC.A.Ş.

QUALIFICATIONS AND JOB DESCRIPTION

The Job:

• Handling coming calls to Customer Services Center professionally by understanding customer expectations and providing maximum customer satisfaction
• Coordination of international shipment requests from our customers and correctly directing them to the Operations teams
• Informing our customers about foreign trade documents, procedures and international trade rules when they request making an international shipment
• Providing accurate information to our customers asking about international shipments.
• Promoting and selling the products during the phone call that will meet the expectations and needs of our customers.

The Person:

• Bachelor’s degree
• Fluent in English
• Strong communication skills and good relationship with people
• Open to learning and improvement
• Prone to teamwork

“DPDHL is an equal opportunity employer and promotes diversity in the workplace.”

*Only candidates who are evaluated positively will be responded.