Director Of Housekeeping & Spa

Fairmont Quasar Istanbul

QUALIFICATIONS AND JOB DESCRIPTION

In charge of all aspects of the Housekeeping & Spa Department’s function and daily operation related to the highest level of cleanliness standards and personalized guest services, associated administration and control. Able to lead a diverse range of people, manage equipment and supplies, be innovative and resourceful.

Main Duties :

-       Establishes standards and procedures to maintain hotel and public areas at luxury level and incorporates changes in the manuals.

-       Controls Spa department

-       Plans work assignments and scheduling

-       Expends funds for payroll and operating items within the established budget.

-       Prepares departmental annual budget.

-       Evaluates premises’ current physical condition.

-       Recommends needed repairs and refurbishing

-       Controls laundry performance and uniforms.

-       Ensures staff receives all required training.

-       Signs purchase orders and bills.

-       Selects, motivates, trains, supervises, evaluates, counsels and terminates staff.

-       Plans daily, weekly, monthly, and quarterly assignments and projects for all Housekeeping & Spa colleagues.

-       Oversees and plans administrative duties such as, but not limited to, departmental scheduling, payroll, purchase requests and monthly consumption reports.

-       Implements control on department labour costs and minimize costs while ensuring that adequate staffing is available to provide five star services.

-       Schedule walk-through and follow up with all outside contractors.

-       Performs daily, weekly and monthly inspection of all public areas, guestrooms, exterior of building and back of house areas, to ensure that the highest standards are met.

-       Conducts daily communication meetings with Housekeeping & Spa team.

-       Attends Rooms Division meetings were applicable to ensure high level of information flow within the division.

-       Prepares, amends departmental job descriptions for every job category.

-       Coordinates and oversees the activities of Housekeeping Supervisors & Spa Team to ensure established    operational guidelines and procedures are followed and standards are met, coaches for professional development and carries out their performance evaluations.