We're seeking individuals who share our passion for creating products that resonate with our users and customers. Overcoming challenges is a core team value that is just as important. Fostering a diverse and inclusive workplace where mutual learning thrives is integral to our core values. We're not just searching for exceptional "talent"; we're on the lookout for exceptional individuals as well.
Are you prepared to make a meaningful impact? Join us in disrupting and unleashing the untapped potential of the second-hand market in Turkey.
Even if you're not entirely certain that you meet all our criteria, don't hesitate to reach out. Humility is a virtue we appreciate - your character is just as compelling to us as your talent.
You’ll Be Great For This Role If:
- Has been at least 3 years into providing end customer car credits and insurances in financial institutions or car retail shops
- You have Segem certification
- Excellent knowledge of the financial market and diverse offers available in the market
- Excellent knowledge of the insurance market, with clear focus on car insurances (mainly the mandatory insurance and the accident risk policies).
- You are tech savvy, you know the usage of partner screens and will engage customers in their journey with a can do attitude.
- You have experience assessing credit risk of a customer.
- You have excellent use of office tools, excel in particular.
What You Will Be Doing:
- Evaluate credit applications and documents,
- Communicate with applicants to inform them or answer questions,
- Lead customers to get the most appropriate service package according to their financial state ,
- Escalade credit / insurance offers per application for confirmation of risks,
- Evaluate credit / financial risks in order to allocate credits or insurances,
- Prepare credit / insurance risk reports,
- Recite agreement clauses to customers, get their approval,
- Secure all applicant relevant data / material at all times,
- Follow up best practices in the market, make suggestions to improve current customer experience,
- Responding & resolving customer claims,
- Renegotiating payment structures with customers failing to cope with the initial plan,
- Evaluating credit plans and conditions, standards along with management.
• Tecrübe
En az 3 yıl tecrübeli
• Eğitim Seviyesi
Üniversite(Mezun)
