Export Customer Services Specialist

Murat Ticaret Kablo Sanayi A.Ş.

Description and Responsibilities:

• Comprehend the strategic customer’s needs and requirements
• Help identifying up-selling price strategy, bargain the prices with key accounts, and follow the revenue and profitability of the Company
• Closely following and analyzing key metrics, industry dynamics, market trends, competitor activities and performance data
• Maintain and expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Close work with various significant Company’s divisions as a key support’s interface to maintain and develop the strategic relationships with the owned Accounts
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Ensure the correct products and services are delivered to customers in a timely manner

Requirements and Skills:

• Bachelor’s degree in Sales, Business Management, Communications, Marketing, Customer Relationship Management, Business Administration or related department
• Preferably a similar client-facing role experience in the automotive industry
• Strong communication skills either German or English, or both
• Strong sales acumen with negotiation, communication, problem-solving, relationship-building and organizational skills