Operation Specialist

Normod

What We Offer

• Value-based work environment
• Small team, high impact opportunity
• Opportunity to take responsibility and continuously develop your skills;
• Working as part of a global, highly ambitious organization

What it's like to work at Normod?

• Be part of the innovation: Change the way people buy and consume furniture.
• Be passionate and driven: We encourage everyone to bring their ideas into action.
• Be courageous: When we challenge big problems the success is inevitable.
• Be inspired: We try to handpick and continuously develop our team to keep inspiration at the heart of the company

Company introduction

Normod is a digitally native furniture brand setting global standards for design, technology and customer experience.

Traditional is not good enough. We understand the need for a better home experience. Hence, we focus on technology and design to improve this experience. We design adoptable products, manufacturing methods, delivery methods and digital experiences.

We are a small team building the furniture brand of coming decades. We’re continuously looking for passionate, courageous and talented minds.

In the beginning of 2020 we were a team of 2 employees, now our headcount is more than 120 and we are rapidly growing. Our aim is to disrupt furniture market globally by designing; smart furniture, digital experience, logistics solutions, visual content and many more. We have our own factory, we have patents and we use top global technology tools.

Requirements

• Bachelor degree in Logistics, Business Administration or Engineering,
• New graduate or 1-2 years of experience preferred,
• Proficient in using MS Office applications, preferably dexterity in Excel,
• Good command of English both written and spoken,
• Strong demonstration of the ability to multitask, prioritize and manage time effectively
• Great teamwork skills,
• Good problem-solving skills and being result-oriented approach,
• Having an analytic approach and strong data analysis skills.

Responsibilities

• Planning & management of customer logistics activities,
• Logistics management of new product launches,
• Responsible for the transport planning of our assets primarily within Turkey,
• Leading actions about the optimisation and performance improvements areas with relevant departments,
• Coordinating the customer orders and delivery circles,
• Following the customer portal applications and delivery performance,
• Control daily domestic delivery and domestics reports,
• Support other colleagues managing the day to day logistics operations and delivering logistics initiatives and projects,
• Solve problems related to distribution in terms of delay, damages and/or loss and to react with a sense of urgency to minimize the impact on the business,
• Answer proactively to customer claims,
• Control the effectiveness of the services,
• Maintain and develop relationships with the third parties and ensure respect of the contracts.