Regnum The Crown Reception Supervisor

Regnum Hotels

Regnum Hotels, a leading brand in the hospitality sector located in Belek Tourism Center, is looking for team members to join our dynamic and professional team as Regnum The Crown Reception Supervisor within the Front Office Department.

Qualifications

• Preferably a graduate of a 4-year university (Tourism and Hotel Management)

• Proficient in MS Office programs

• Fluent in at least one of the following languages: English, German, or Russian.

• At least 3 years of experience in a similar position.

• Strong organizational and management skills

• Strong sense of responsibility

• Excellent communication skills, adaptable, energetic, friendly, and presentable

• Focused on guest and employee satisfaction

• Values teamwork and has the ability to effectively implement it

• Enthusiastic about contributing to our brand image, corporate culture, strategies, and goals.

Job Description

• Managing the daily workflow of the reception team and preparing work schedules

• Provide motivation and leadership to ensure the team works efficiently

• Supporting the reception team during busy periods and ensuring operations run smoothly 

• Overseeing guest check-in and check-out processes, ensuring they are conducted in accordance with hotel procedures

• Planning and supervising the preparation of guest rooms based on special requests or requirements

• Checking and verifying the accuracy of accounts transferred to the accounting department

• Ensuring guest payments and invoices are recorded correctly

• Regularly reviewing all front office reports and ensuring timely distribution to relevant departments

We welcome applications from candidates who wish to become part of the Regnum Hotels family.