Marketing Manager

Sheraton İstanbul City Center

QUALIFICATIONS AND JOB DESCRIPTION

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

Responsibilities:

• Manage annual marketing activation plan and calendar focused on driving business into low & shoulder seasons while enhancing the guest experience during peak seasons
• Execute marketing tactics, partnerships, programming and activations supporting the hotel
• Plan and communicate marketing plans and activities with operators
• Create a content strategy for the website, social media platforms & email communications
• Attend key operational meetings to ensure alignment with all hotel stakeholders
• Support PR, social media and digital media tactics
• Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams
  
• Perform other duties deemed necessary by management to support the organization
• Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed
  
• Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information
  
• Active understanding of hotel business mix, consumer profile, and insights
• Conduct a benchmark on a regular basis with key competitors ( local, national, international) and in the luxury space ( retail, travel) to determine opportunities to improve our position
• Ability to manage third-party agencies, partners and vendors
• Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations