Ticket Sales Agent

SunExpress Güneş Ekspres Havacılık A.Ş.

We are looking for Ticket Sales Agent (Ground Operations) and strong team member who will work in Antaya Airport

Requirements:

• Good Knowledge of German Language, English is preferable
  
• Ability to use computer e.g. MS office applications
• At least an associate degree
• Strong communication skills
• Flexibility and medical compliance with shift work
• Ability to prioritize and handle multiple tasks
• Optimistic thinking ability, even during critical situations and crisis management ability
• Having teamwork skills
• Good reporting skills
• Working in 24 h shifts

Tasks:

• Selling, issuing-reissuing tickets at the airport, answering the inquiries related to prices, routes etc.
• Collecting excess luggage revenue and produce solutions for irregular situations in coordination with Station Supervisor ( e.g. overbooks)
• Assisting passengers with their travel needs
• Keeping accurate customer records
• Processing passenger flight reservations and issue tickets
• Providing information over the phone, electronically or in person regarding routes, schedules and fares
• Establishing and keeping good relations with airport authorities