Food& Beverage Reservation

SÜZER HOLDİNG A.Ş.

Nobu started its journey as one of the unrivaled addresses of Japanese Peruvian cuisine in 1994, founded as a business partnership between Chef Nobuyuki “Nobu” Matsuhisa, Robert De Niro, Meir Teper, and Drew Nieporent.

Originating in Tribeca, New York as the flagship restaurant, Nobu Restaurants is now an international brand and an empire that spans across five continents, with locations in USA, Europe, South America, Middle East, Asia and Africa. Now, Nobu’s unique fusion cuisine meets Istanbul, the city that brings Asia and Europe together.

A visual feast as much as a culinary delicacy, Nobu Restaurants continue to receive unprecedented praise and rave reviews from respected guides and publications of the gastronomy world.

Job Scope

• Managing the reservation process of the guests with frequent phone calls,
• To make reservations, changes, cancellations and informing in a courteous and prompt manner,
• Responding to written requests instantly,
• Establishing positive relationships with customers in telephone conversations,
• Managing reservation confirmation requests and reservations for large events such as party organizations,
• To be able to keep up with the intense work tempo and to be solution-oriented,
• To process requests from managers and guests.

Qualifications

• Graduated from Tourism and Hotel Management departments,
• At least 2-3 years of experience in Luxury Hotels and Restaurants,
• Able to speak and write English at an advanced level,
• Dynamic, positive, giving importance to guest satisfaction,
• Call Center experienced,
• Strong communicator, self-confident,
• Have team spirit and sense of hospitality,
• Proficient in MS Office applications,
• Able to adapt to flexible working hours.