CRM Specialist

VESTEL A.Ş.

QUALIFICATIONS:

• Graduated from related departments of universities,
• At least 3 years of experience in the field,
• Excellent command of written and verbal English (second language will be an asset),
• Has the ability to think analytically and likes to work with numbers,
• Worked on CRM applications, campaign management or developing customer strategies and reflecting them on business processes,
• Preferably used email/sms/push sending and tracking tools,
• Strong communication skills,
• Knowledge of Customer Analytics, Segmentation, Data Mining, Campaign Management,
• Advanced reporting skills.

JOB DESCRIPTION:

Establishment of Vestel Pazarlama CRM strategy and infrastructure, designing processes and project management. To design end-to-end processes of new projects and business models, to ensure coordination between teams and to ensure their continuity.