İş Yerinde
İş Yerinde
Job Type
Full-Time
Position Level
Specialist
Department
Customer Services / Call Cen...
Customer Services / Call...
Application Count
209 application
Job Type
Full-Time
Position Level
Specialist
Application Count
209 application
Department
Customer Services / Call Cente...
QUALIFICATIONS AND JOB DESCRIPTION
Webhelp Turkey is looking for new talent to join our Team. You will be a manager of the customer support team with plenty of potential to kick off your career. Why not come join us!
To reach success in the role as a Team Manager, you’re expected to:
- Have a positive energy;
- Willingness to gain success with your colleagues and team, to reach the best possible results;
- You show empathy, are trustworthy and are able to make decisions on your own;
- You show a great overview, and can cover possible problems with your own judgement;
- You are great with numbers;
- You show great communication skills, both on paper and orally (German, Turkish and English);
- You are structured in your work;
- You show great adaption to the environment, and are able to adapt to changes;
- You are flexible.
Does this sound like you? Go ahead and submit your application today!
Education, experience includes:
- Bachelor Degree in equivalent branch;
- 2+ years of call center, contact center business experience;
- Written and verbal fluency in GERMAN, ENGLISH and TURKISH;
- Great communication and organizational skills;
- User-level knowledge of computer technology, personal computer or other devices such as pads, smartphones etc;
- Excellent customer service skills.
İŞ TANIMI
In your role as Team Manager, you’ll have a greater impact on the success of the future.
- Your responsibilities will include, but are not limited to managing team of customer support advisors. You would be expected to deliver coaching and ongoing support to the advisors whom you would manage.
- You also have a sharp eye for our business/client, and ensure that our quality does not take fault in these processes and continue to remain at its high quality.
- You will be responsible to ensure a high information level to your temporary employees/team, which you’ll deliver through meetings and one2one conversations.
- You will identify results and implement business plans according to these finds, to secure the delivery of stable and professional quality work.
- You will answer directly to Operation Manager, to whom you’ll go over daily operations with, and to whom you’ll report activities and possible challenges in the team.
ABOUT US
Webhelp is a leading Contact Center provider internationally with about 35.000 employees. Webhelp Turkey currently operates in İstanbul, İzmir, Bingöl, Yozgat and Van with 3000 employees. We are committed to our people and thrive diversity and individual growth in everyday bases. We celebrate our differences. We believe in feedback and open communication to share knowledge and support business development. We guarantee high quality coaching and training and encourage and support our employees to find the best individual career development path with us.
Webhelp sees diversity as a resource and encourages everyone regardless of gender, age, religion, ethnicity to seek employment with us.
Preferred Candidate
Çağrı Merkezi Takım Lideri pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Çağrı Merkezi Takım Lideri Çağrı Merkezi Takım Lideri Maaşları Çağrı Merkezi Takım Lideri Nasıl Olunur? Çağrı Merkezi Takım Lideri Nedir? Çağrı Merkezi Takım Lideri İş İlanlarıHakkımızda
İnsani deneyimler yaratıyor ve iş çözümlerine şekil veriyoruz Dünyanın en heyecan verici markalarına kalıcı değerler yaratmak için zengin bir müşteri
Şirket Sayfasına GitYan Haklar
Servis, Prim, Yemekhane.
Çağrı Merkezi Takım Lideri pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Çağrı Merkezi Takım Lideri Çağrı Merkezi Takım Lideri Maaşları Çağrı Merkezi Takım Lideri Nasıl Olunur? Çağrı Merkezi Takım Lideri Nedir? Çağrı Merkezi Takım Lideri İş İlanları