Contact Center Specialist - Arabic Speaking

Zafaf.net

Zafaf.net which is the largest online wedding planning guide in Saudi Arabia and the Middle East is guiding millions of couples to plan their wedding, with a selective and elegant group of wedding providers.

We are looking for an experienced and ambitious Contact Center Specialist to join our sales organization located in Istanbul. We expect each candidate to meet a few requirements, which are listed below.

Responsibilities:

·       Conducting contact center maintenance calls on monthly basis or according to plan.

·       Meeting monthly, quarterly and yearly customer operation goals in accordance with goals.

·       Creating and updating activity reports by using CRM.

Job Requirements:

·       Call center experience 1 year.

·       Fluent in Arabic speaking and writing  is must. (Fluent speaking and writing English is a plus).

·       Excellent computer skills (MS Word & MS Excel).

·       Familiar working with data and figures.

·       Ambition and persistent in achieving results.

·       Energetic, self-motivated and has an eye for details.

Benefits:

·       30 TL daily meal card

·       Private health insurance

·       Free breakfast and snacks

·       Free coffee from Startup Cafe during the day

·       Pilates classes twice a week

·       Football and basketball matches once a week

·       Dietitian and doctor control once a month

·       Happy hours and events during the year